FWAG SouthWest Membership Terms and Conditions
These Terms and Conditions (“Terms”) govern the membership of The Farming and Wildlife Advisory Group SouthWest (FWAG SW), a not-for-profit organisation supporting sustainable farming and wildlife conservation across the South West of England.
By becoming a member of FWAG SW, you agree to the following terms:
1. Membership Benefits
As a FWAG SW member, you will receive:
- Access to exclusive newsletters and technical updates
- Discounted rates on FWAG SW events and training sessions
- Priority access to farm advisory services (subject to availability) and a discount on our chargeable rates
- Opportunities to engage with local groups and demonstration farms
- Support for on-farm conservation and environmental land management
- Access to useful document templates
Please note that specific benefits may vary from time to time and FWAG SW reserves the right to make reasonable adjustments. https://fwagsw.org.uk/become-a-member/
2. Membership Types and Fees
Membership is offered on an annual basis. Membership categories and associated fees are listed on our website at www.fwagsw.org.uk/become-a-member
Fees are subject to review and change on an annual basis. Members will be notified in advance of any changes before renewal.
3. Membership Term and Renewal
- Membership is valid for 12 months from the 1st day of the month in which payment was made. The membership team reserves the right to amend this to the following month where payment is made within 5 working days of the end of the month.
- Renewal notices will be sent via email 1 month before your membership expires, final reminder notices will be posted 1 week before your membership expires and lapsed membership notices will be emailed on the last Friday of the month following your membership expiry date
- You can renew online, by BACS or cheque.
Account Name: Farming and Wildlife Advisory Group SouthWest
Account Number: 59858095. Sort Code: 60-80-06
4. Cancellation and Refund Policy
- You may cancel your membership at any time by contacting us at memberships@fwagsw.org.uk or calling 01823 660684.
- If cancellation is requested within 14 days of the original payment (cooling-off period), you are entitled to a full refund, provided no discounted advisory services have been used.
- After 14 days, cancellations will not be eligible for a refund, but you will continue to receive membership benefits until the end of the membership year. If you do not wish to receive membership benefits, please let us know and we can remove you from the mailing lists and our database.
- FWAG SW reserves the right to cancel a membership in cases of misuse, inappropriate conduct, or non-compliance with these terms. No refund will be issued in these circumstances.
5. Fair use
- While we offer free telephone advise as part of our membership, this is subject to our fair use policy. Members are encouraged to use this benefit for technical questions and signposting, advisers will inform members when requests are considered a chargeable service before starting to charge.
- Farmer Member Plus visits must be used within the membership year. Reminders will be sent to members at the six month point in their membership to invite them to access their FM+ visit.
6. Data Protection and Privacy
FWAG SW will handle your personal data in accordance with the UK General Data Protection Regulation (UK GDPR). Your information will only be used for membership administration, service delivery, and communications that are relevant to your membership.
For more information, please see our Privacy Policy.
7. Changes to Terms
FWAG SW reserves the right to amend these Terms from time to time. Any significant changes will be communicated via email and posted on our website.
8. Contact Us
For membership queries, please contact:
FWAG SouthWest
Email: memberships@fwagsw.org.uk
Phone: 01823 660684
Website: www.fwagsw.org.uk